2. Problems Entering Access Code
In Microsoft Internet Explorer,
or "Page Not Found" Error 404
If you have upgraded your web browser to
Microsoft Internet Explorer 9 or later, you may not be able to enter the
access code until adjusting one security setting.
Open Internet Explorer.
-
Click on "Tools" in the upper right and select
"Internet Options".
-
Click on the "Security" tab.
-
Next click on "Internet" zone.
-
Then click on "Custom Level...".
-
Scroll all the way to the bottom of this list
and look for "Allow websites to prompt for information using scripted windows".
(See example below)
-
Click on "Enable".
Finally, close all
windows and re-start Internet Explorer.
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