Strategies for the Runner-up
By Jim Carman
MOAA Career and Talent Management Team
Leader
After failing to land a coveted job opportunity
several years ago, my son reminded me of one of the first lessons he learned
in competitive athletics: We learn far more about ourselves from failing
than from winning.
An unsuccessful job interview can be a
tremendous learning experience, but you will probably have to work at it
to get useful feedback. Many recruiters feel it’s not their job to tell
candidates why they were not successful, and there may have been other
factors influencing the selection process besides the strength of your
resume and the quality of your interview. Strong internal candidates and
cousin-deals have derailed many outstanding job seekers. Nevertheless,
here are several tactics to help you rebound from an interview setback.
Start by writing a thoughtful turn-down
letter to the person in the hiring process with whom you made the strongest
connection. Key elements include: thanking them for their courtesy during
the interview process; acknowledge that you're disappointed but express
hope that they found the right person because you care about the organization
and want them to be successful; reaffirm your continuing interest in the
organization and ask to be considered for future opportunities where your
skills and experience may be a good fit; and finally, ask permission to
stay in touch and add this individual to your network as your self-marketing
campaign continues. This initial and unexpected outreach may prompt a response
and provide an opening to begin the dialogue.
After a few weeks, contact the organization
and push for feedback on your performance during the selection process.
Hiring managers, friends and former colleagues inside the organization,
board members and even major investors are potential sources for quality
feedback. Ask well-prepared neutral questions where answers are more factual
and less disputable. For example: Was there anything that made me less
competitive or tell me about the background of the person who got the job?
Use this discussion to explore other opportunities and emphasize your continued
interest in the firm.
Recognize that many hiring managers are
looking for an extremely close fit between the skills and experience on
a resume and what is specified in the job description. Next time, tailor
you resume so that it closely matches the job description. Emphasize experiences
that directly relate to a prospective employer’s requirements and make
sure your resume and cover letter (or cover e-mail) detail sufficient proof
of your accomplishments. In addition, ask a trusted colleague who is familiar
with your work history to review your resume and the description of the
position you are seeking to ensure they are closely aligned.
Finally, focus on the first 30 seconds
of the interview, where many hiring managers unconsciously form indelible
impressions regarding a candidate’s suitability. Essential elements of
a positive first impression include a firm handshake, attentive eye contact,
professional appearance, executive presence and erect posture to optimize
voice quality. Make a special effort not to dominate the conversation.
If you want to be heard, sometimes it's helpful to be a little more deferential
to others at the table.
Experienced interviewees adapt their delivery
to match the style of the interviewer. And don’t hesitate to seek formal
interview coaching to improve your performance. Actors and athletes are
the highest paid people in our society, and what do they have in common:
lots of practice. A good coach can help polish interview skills using techniques
tailored to your personality, and your confidence will soar. |